Log In     My Account       Your cart is empty.     SKYPE

Currencies:
     English   English French German


Home >>  How To Buy

Newest Order


Stay In Touch

How To Buy

Order:
We try our best to describe the products in details as possible as we could. If you still have the question, pls don't hesitate to contact us.


Payment:

We accept a variety of payment methods.

1. Paypal: (www.paypal.com)
Please
click here to know how to pay by paypal.

2. Bank Wire Transfer (T/T):
Please
click here to know how to pay by T/T.

3. Western Union Money Transfer (www.westernunion.com).
Please
click here to know more information about Western Union Money Transfer.

4.You can also pay the payment by Credit/Debit Card, such as MasterCard or VISA.
Please click here to know how to pay by Credit/Debit Card.

5.We also can offer you a US bank account to directly accept your payment, but you need to pay the payment from the company. Please contact us for further information.


Delivery:
We will deliver directly the parcel to your delivery address as soon as we receive your full payment.
For high valued products, we may require the verification of your mailing address before the delivery.
All items are carefully checked and well packed before the dispatch.
There are 2 delivery methods: Airmail and Express Mail.
If you want to know more details about these methods, pls click
Shipping methods we offered.


Returns:

Defective and missing parts: If you receive an item that is defective, or not the item you ordered, or was damaged in shipping, pls send back to us within 7 days from the date of receipt.
The item must be returned to us in its original and unused condition with its original box, packaging material, contents, and accessories.
In case of the missing parts, please notify us on the same day once you receive the product.


Customs duties:

The customs duty is not included in the freight, the extra charge is the customs duty. So the courier company replaces the customs to charge you customs duty.
(1) If you choose to transport by package, you don’t need to pay any customs duty.
(2) If you choose express transportation, such as DHL, UPS, etc. When you receive the package, you typically don’t have to pay tariffs. But if you pay the tariff, please contact us and send us the tariff bill, we will return you the same amount of discount coupon, you can use it to purchase any products of us.
More details about discount coupon, pls click
how to use discount coupon.
(3) When the Courier company or the customs inform you pay the customs duty, if you don't agree to pay the duty, parcel will be returned normally, or destroyed, the customer need to bear all responsibility and cost, including the cost of the destroyed.
(4)
Customs duties should be paid by the recipient. The sender can't help the recipient to pay the customs duties. In other words, customs duties can be treated as recipients' responsibilities.
 

Warranty:
The warranty period is one year.
During the warranty period, if there is any quality problem caused by non-human being, we will replace the new product free of charge, but you will need to pay the relevant freight.
If there is a problem after the warranty expires, you can repurchase the new product at a favorable price.


B2B:

Though we are online retailer, we're also looking to develop relationships with B2B clients and will provide customized products based on their requirements. In addition, if clients place a big order, we will give corresponding discount.


Customization:
We not only provide customization service to B2B clients, but also we provide customization service to B2C customers.
More details about customization, pls click
About Customization.


Customer oriented Service:
Pre-sale service: Before you place an order, if you do not know how to choose the suitable model, you can consult to us, and tell us details of the equipment and detailed requirements for your application, our technical staff will recommend suitable model to you, or give you a professional suggestion.
After sales service:
After you receive the products, if you have any questions about using, connection, installation and other technological problems, please contact with us, our technical staff will help you to solve the problem.